Empathy Articles

Get the weekly Elevaros Newsletter, delivered every Monday to help you get your week off to a great start. Get the latest insights before they’re published anywhere else:

The Power of Vulnerability

What does it mean to be vulnerable when you work in the IT department of a major corporation?

The Project That Fell on Its Face

How could we have been so far off?

The Technical Interview Failure

Imagine you are in a boring meeting and one of your coworkers suddenly yells, “I really don’t care!”

The Sports Bar Confusion

This funny story reminded me of how our enthusiasm for certain technology solutions can cloud how we hear our customers.

Negotiation: Getting to Yes

“How does an old book on negotiation help advance my technical career?” Believe it or not, you negotiate every day with customers, coworkers, and management.

Emotional Intelligence for Technologists

In the early 2000’s, I ran across a book called Primal Leadership by Daniel Goleman, Annie McKee, and Richard Boyatzis. I was a new technology manager at a large bank, and I was hungry to learn more about how to become a more effective leader.

© 2019 KBConsulting LLC